santiago

Santiago Bustelo

Buenos Aires, Argentina

Santiago é designer de interação, consultor em User Experience e fundador e Design Director na Keikendo.
Ele é responsável pelo capítulo de Buenos Aires da Interaction Design Association (IxDA BA) e ocupa a posição de Coordenador Regional para a América Latina da associação.

Programador desde 1983, teve seu primeiro contato com Design de Interação em 1997, projetando simuladores de negócios. Desde então, participou de vários projetos na Argentina, Chile, Espanha, Estados Unidos e Reino Unido.
É graduado pela FADU / UBA, onde também ensinou e é convidado a palestrar.

Desde 2001, é palestrante em Usabilidade, Design de Interação e Design Centrado no Usuário.

Este post também está disponível em: Portugués, Brasil, Inglés

Palestra

On earning respect and doing what we love

15/11 - Teatro Guararapes (Inglês » Português)


Our career and our professional relationships are a design problem that we can solve with a design process.

Description:
How can we designers get the professional respect we want? This talk explores several topics and models that can help not only you, but the design community as well, along the way.

- (Very brief) history of IxDA
- The respect ladder: Respect the discipline, Respect the profession, Colleague’s respect, Cross-functional respect, Management respect, Client’s respect, Universal respect.
- The levels of the respect ladder: Professionalism, leadership, entrepreneurship.

Professionalism:
- Characteristics of a profession
- The Triple Constraint
- Anatomy of a commitment
- Responsibility and the art of saying "no"
- Effective time management
- A professional design process

Leadership:
- Keeping problems out of the relationship
- Being respectful and effective: the factual channel
- The Pygmalion effect
- Dealing with Difficult People

Entrepreneurship:
- Establishing a vision
- Management styles
- The cycle of action with clients
- Listening our client's dissatisfactions: What do we do that bothers people we work with?

Designing our career and our relationships:
- Our career and and our life as a design problem
- Individual efforts and collective efforts
- What conversations do we need to have between us?